Delivery Information

All orders are dispatched from our Online Dispatch Centre in Co. Mayo via our courier partners.

The rate for your selected shipping location is calculated at checkout.

Once your order has been dispatched we will notify you by email.
We are unable to cancel or amend any details once you have received your confirmation email.

 

Important Seasonal Courier Information

Due to increased seasonal demand and significant pressure on postal services, we advise placing Christmas orders as early as possible to allow plenty of time for delivery. Although we cannot guarantee pre-Christmas arrival, early ordering offers the best opportunity for timely delivery. Official An Post postal dates can be found here: https://www.anpost.com/Post-Parcels/Christmas/christmas-postal-dates

 

*Please note our current dispatch time is 7-10 working days in peak periods. Please see below our extended opening store hours for further shopping options. https://www.carraigdonn.com/apps/store-locator/ 

During promotional & seasonal events allow up to 7-10 working days for dispatch of your order. Orders outside of ROI may take longer. 

The following charges apply:

Republic of Ireland Delivery:
7-10 working day delivery service
FREE Shipping on orders over €59*
€5.00 standard shipping on all orders under €59*. 
Priority Signed & Trackable Delivery

Northern Ireland Delivery:
7-10 working day delivery service
FREE Shipping on orders over €59*
€7.50 standard shipping on all orders under €59*.
Track & Trace Delivery

(excludes heavy goods & a small selection of fragile product) 

Great Britain Delivery:
10-14 working day delivery service
Track & Trace delivery: €10.50

(excludes heavy goods) 

European Delivery:
12-14 working day delivery service.
The rate for your selected shipping location is calculated at checkout
(excludes heavy goods) 

International Delivery:
12-14 working day delivery service
The rate for your selected shipping location is calculated at checkout
(excludes heavy goods)

USA Delivery:

Please allow 20 business days for delivery

*As of 29 August 2025, all shipments to the USA are subject to import taxes and duties, including a 15% tariff on most EU-made products. These charges are determined by US authorities and are the recipient’s responsibility to pay before delivery.

For European & International orders please refer to your tracking information  provided by our courier partner for regular updates on delivery status. 

 

Delivery is available on most items. However, due to the breakable nature or weight of some products, we cannot offer shipping on all items outside of Ireland.

 

If you are shopping from the UK, please note that you may experience longer lead times, due to the implementation of new Brexit regulations and processes.

 

Packaging: All our packaging can be 100% recycled. Our boxes are FSC Certified